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  • 4.3.1.1.4 User Stories from LPR Surveys - Students
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PLEASE NOTE: THIS IS A PUBLIC SITE.

In an effort to ensure access to UMassOnline's community of users as well as others who might provide insight as we undertake the LPR, all content, comments and attachments are accessible by the public.

Please note...

This set of examples was created from the original survey developed by the LPR Committee Members. That survey was converted to user stories to, first, show some actual examples of user stories and secondly, to show how a campus could use a more familiar form (surveys) to develop user stories. While the following user stories might provide some actual value as a user story that expresses a campus' needs, they are not actual user stories developed by the stakeholders mentioned (although they were derived from survey questions developed by actual stakeholders), nor are they at all comprehensive: an individual campus may very well have unique stakeholders and/or activities not represented in these examples.

As examples, these stories have not been included in the final requirements for the LPR's RFP.

The following users stories have been complied from the "Audience" and "Category" sections of the Needs Assessment (Surveys) page created in January 2010:

As a stakeholder, I want testable functional requirement so that I can outcome.

From Students

For these user stories "students" include full-time, part-time, adult learners, distance/remote learners and physical class-based learners working within a Learning Management System.

As a student, I want to...

Administration
  • Unclear: "intuitive, user-friendly navigation"
    • access administrative tools within _____ clicks so that I can navigate quickly.
Standards, Price and Performance
  • access my assignments linked off of the course syllabus.
  • Unclear: "track record and commitment to open standards"
  • login into my course with a campus ID so that I do not have to manage multiple campus IDs.
    • other systems? calendering, email, social network sites, library?
  • enroll in my courses through the SIS so that I do not have to enroll a second time again in the LMS.
  • access other enterprise systems through the LMS so that I do not have to manage multiple profiles, logins and browser windows.
  • Unclear: "Ease of file upload and editing"
    • to upload my work due in context of the course assignments so that I can keep my files associated with their respective assignment.
    • to view all of my uploaded files so that I can find them all in one place.
  • see what I see so that they can help me resolve navigation problem and usability issues.
  • Unclear: "speed for log on and editing"
  • Unclear "efficient operations"
  • export course components and/or content in a standards-based format, so that I can re-purpose my materials within other standards-based online and desktop teaching and learning tools.
  • provide a consistent interface and usability across platforms, so that my students can work on Linux, Macs and Windows in Firefox, IE or Safari.
Training
  • Unclear: "easy to use" "tutorials available"
    • access in-line contextual help, so that I can resolve my own usability issues.
    • access hints when I mouse-over objects, so that I can learn about previously, or infrequently, used tools/features.
    • access tips and tricks, so that I can become a more proficient user.
    • access to a user community, so I can learn from peers.
  • access subject-matter specific tutorials, so that I can become a more proficient user.
Teaching and Learning Tools
  • Unclear: "customizable to my learning style"
    • orient my learning activities and objects so that I can organize my materials to my personal preferences.
Collaboration
  • identify, contact and join groups so that I can work collaboratively within courses and on assignments.
Innovation
  • Unclear: "ability to use new and emerging technology"
    • _____, so that I can use new and emerging technology.
Branding
  • Unclear: "Learning Platform (LP) matches the look and feel of my institution"
    • use a similar look and feel in my course to match my institutions branding, so that _____
Technology Support
  • access help documentation online, so that I can self-identify issues and resolve them.
  • access a user community of peers, so that I can identify and resolve issues.
  • Unclear: *Clearly defined escalation policy and procedure"
    • a way to find out who to call regarding different needs, so that I can resolve my issues quickly.
  • access help desk support at anytime, so that I can work 24/7.

PLEASE NOTE: THIS IS A PUBLIC SITE.

In an effort to ensure access to UMassOnline's community of users as well as others who might provide insight as we undertake the LPR, all content, comments and attachments are accessible by the public.