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The Instructional Design, Engagement, & Support (I.D.E.A.S.) group provides assistance to instructors on a variety of instructional technology tools. Click on the tool icon to see a list of resources, training videos, and answers to frequently asked questions. If you do not find an answer to your question, contact us at facline@umass.edu.

Blackboard Learn

Blackboard Collaborate

Blackboard Ally

VoiceThread

Echo360

SPIRE


Turnitin

iclicker

Universal Design



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