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Upgrade Planning Process

Blackboard recommends starting with an Upgrade Planning Process document (you are reading it!). This space will be used as a tool to help ensure the upgrade readiness of UMassOnline, UITS as well as each campus moving to the Learn Platform. The process will walk each campus through a series of questions designed to make sure you have thought about all aspects of the upgrade process.

Learn Environment Availability

The Blackboard Environment is being built out by UITS. Please find access dates below:

Date

Environment

Servicing

What to Expect

Support

May 1

SemiPROD

8am - 10am: Reserved daily servicing window

  • No integrations available
  • Manual batching required for user and course enrollments.
  • Tech Support: Response time within 4 hours

8am - 5pm (M - F)

May 21

PrePROD

4am - 7am: Friday servicing window

  • SIS
  • LDAP
  • BuildingBlocks (mapping existing Vista PowerLink inventory)
  • Tech Support: Response time within 2 hours

8am - 5pm (M - F)

September 4

PRODUCTION

tbd

  • SIS
  • LDAP
  • BuildingBlocks (mapping existing Vista PowerLink inventory)
  • Tech Support: Response time within an hour

24/7

  • No labels