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Background


Due to the recent merger of Blackboard and Wimba (both of which are UMassOnline supported systems) we are monitoring the status of the product platform.

Blackboard Collaborate Release 11 (previously called Project Gemini) is scheduled to be released for general availability during Summer 2011. Blackboard Collaborate is still working on a rollout plan. Blackboard Collaborate is currently working with a beta group to test functionality as well as pull together information for this summer's new release.

Blackboard Collaborate Web Conferencing is also referred to as: "Blackboard Collaborate", "Bb Collab" and/or "Collaborate".

Stakeholders

BO: Patrick Masson
PO: Toni Pennacchia (UMB)
TO: Tim Lambert
SM: Stefanie Henderson

Community

Licensing

See current Wimba Classroom license.

Current Costs

See current Wimba Classroom costs.

 

Current Costs to Support ServiceFY '12FY '13
   
UITS Co-Location  
UITS Hardware Maintenance  
UITS Bandwidth  
UMOL/UITS Staffng  
   
   

Pricing

See current Wimba Classroom pricing.

As of 8/2012 it has been agreed upon that any hosted campus that starts Collaborate as a new service will be provided pricing based on the cost share/price per institution model explained in the current Wimba Classroom Pricing and Analysis page.  A fee for service model is under review. 

End User Training

What are the specific types of training available?  What are the costs related to providing this training.

TypeCosts
Train the trainer 
Faculty Training 

Resources

Technical Support

Vendor Management

Name

Title

Phone

Focus

Cynthia Crenshaw

Senior Implementation Consultant

919-627-2439 (m)

Review training, implementations, check-ins

Kelly Kim

Sales Operations Specialist

925.271.7753 (o)
925.397.3031 (f)

Contract and license renewals

Steven Montaño

Hosting Services Manager

951.837.0070

Provides support for future migration

Kathy Wallace

Client Success Manager

314.276.5521 (o)

Main contact

Paul Pasko

Regional Sales Executive

781.925.0057

781.775.7703

Sales

Associated Services and Systems


Campus Utilization


Integration


Current Status (JIRA Tickets)