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Scope of Services

  • How does your campus want to use Blackboard Collaborate?
  • Who would be using the Blackboard Collaborate? (Department/school/group/etc.)
  • Will you be using Blackboard Collaborate in Blackboard Vista, Blackboard Learn, or other LMS/integration?
  • How many faculty/students are you anticipating will be using Blackboard Collaborate?
  • When would you like to begin using Blackboard Collaborate?
  • Do you currently use a similar service/system? Or is this a new service/system you'd like to use?
  • What other technical considerations should we know about?

Service Level

  • What type of technical support is required in using Blackboard Collaborate?
    • Campus will be supporting Blackboard Collaborate on own (no additional costs), OR
    • Campus needs third-party help desk support (additional costs involved)
  • End User Support
    • Who will need support? (Faculty, Student, Staff)
  • Estimate number of incidents for year

Technical Contacts

Name

Campus

Phone

Email

 

 

 

 

 

 

 

 

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  1. Scope of Services

    • How does your campus want to use Blackboard Collaborate

    Host webinars for the Onecare/ duals program

    • Who would be using the Blackboard Collaborate? (Department/school/group/etc.)

    Shriver will be hosting. attendees will be health care providers across the state.

    • Will you be using Blackboard Collaborate in Blackboard Vista, Blackboard Learn, or other LMS/integration?

    We will evaluate using a system integrated with moodle using the plugin or use collaborate independently.

    • How many faculty/students are you anticipating will be using Blackboard Collaborate?

    Anywhere from 100 to 1000 per webinar.

    • When would you like to begin using Blackboard Collaborate?

    ASAP

    • Do you currently use a similar service/system? Or is this a new service/system you'd like to use?

    Adobe Connect / Accessible Event

    • What other technical considerations should we know about?

    Accessibility, recording, video file output, preregistration, reporting.

    Service Level

    • What type of technical support is required in using Blackboard Collaborate?

      Campus will be supporting Blackboard Collaborate on own.

    • End User Support
        • Who will need support? Staff only.
    • Estimate number of incidents for year
      10