Scope of Services
- How does your campus want to use Blackboard Collaborate?
- Who would be using the Blackboard Collaborate? (Department/school/group/etc.)
- Will you be using Blackboard Collaborate in Blackboard Vista, Blackboard Learn, or other LMS/integration?
- How many faculty/students are you anticipating will be using Blackboard Collaborate?
- When would you like to begin using Blackboard Collaborate?
- Do you currently use a similar service/system? Or is this a new service/system you'd like to use?
- What other technical considerations should we know about?
- What type of technical support is required in using Blackboard Collaborate?
- Campus will be supporting Blackboard Collaborate on own (no additional costs), OR
- Campus needs third-party help desk support (additional costs involved)
- End User Support
- Who will need support? (Faculty, Student, Staff)
- Estimate number of incidents for year