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The Systems Catalog provides documentation on all currently supported technologies available through UMassOnline and our partners.



UMassOnline Technology Owner

Atlassian Confluence

UMassOnline uses Confluence as its enterprise wiki making it easy to share information across our communities.

Kevin O'Brien

Atlassian JIRA

UMassOnline uses JIRA to manage daily tasks, support issues, projects and other issues that arise with supported services and systems.

Kevin O'Brien

Blackboard Building Block IntegrationBlackboard utilizes many extensions inside of the core service. These services reach out to external sources and integrate into Blackboard. See a list here.Timothy Lambert
Blackboard CollaborateBlackboard Collaborate is a web conference tool that is used inside and outside of Blackboard Learn for users to collaborate across a variety of devices and remote locations.Timothy Lambert
Blackboard LearnBlackboard Learn is the Learning Management System used by UMass to deliver course content to students. Timothy Lambert
Blackboard MobileBlackboard offers a mobile application for both students and instructors.Timothy Lambert

Distribution Lists

The UMassOnline Tech Team uses distribution lists (email address) to communicate with our customers. These distributions lists are used to alert our customers of an outage, servicing, or upgrade as well as informing users of a new technology event or Special Interest Group (SIG).

Kevin O'Brien


Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.

Kevin O'Brien


UMassOnline supports SLDAP connections between Bb Learn and campus AD servers.

Timothy Lambert


UMassOnline provides licensing for campus users of selected systems and services.

Kevin O'Brien


UMassOnline uses Respondus 4.0 for creating and managing exams within our Blackboard Learn environment.

Timothy Lambert


UMassOnline supports SafeAssign.

Timothy Lambert

SFTP Hosts

UMassOnline/UITS hosts various sftp environments.

Timothy Lambert

Technology Vendor Management

UMassOnline manages the relationships with external vendors on the behalf of out campuses.

Kevin O'Brien


Ensures original work by checking submitted papers against 17+ billion web pages, 200+ million student papers and leading library databases and publications. Checkthis page for more information.

Timothy Lambert

Wufoo Form Generation

Wufoo is used to generate forms for use within UMassOnline supported applications.

Kevin O'Brien

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