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About the UMassOnline Technology Team

The Technology Team at UMassOnline provides tier 3 support and operations for Systems and Services used University-wide. Of those Systems and Services, our mission is to promote and support the usage of BBMH for the five campus system. For this mission, we currently utilize Blackboard Managed Hosting Services. We provide a wide variety of Supported Tools to accompany the usage of Blackboard Learn, such as Collaborate, McGraw Hill, Echo360 and many more.

To access our support portal, click here.