UMOL monitors Blackboard Learn transactions while in the PreProd phase from three cities, Boston, Massachusetts; Austin, Texas and; San Francisco, California. Monitoring is done through a three page script that emulates the path of a typical end-user (log in, check course, log out).
Alerts and notifications based on errors detected through transaction monitoring of Blackboard Learn are detailed here
Availability and Performance Reports
The following reports are generated monthly and provide both availability (i.e. if the system is accessible to end users) and performance (i.e. page load times)
Last Month's Availability & Performance
Last Month's full report
November 2012's report, and previous months' Detailed Transaction Monitoring Report are available for review.
Transaction Monitoring Alerts/Notifications Received