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Definition

Ungerboeck is, "the only end-to-end event management software system that handles event [enrollments], room scheduling, and much more."

Stakeholders

BO: Scott Dziewietin (Scott.Dziewietin@umassmed.edu)
PO: Scott Dziewietin (Scott.Dziewietin@umassmed.edu)
TO: Scott Dziewietin (Scott.Dziewietin@umassmed.edu)
SM:
Others:

Background

Originally implemented by the UMass Medical School, Ungerboeck was identified to manage registrations and enrollments for non-academci and continuing medical education programs. The system, as implemented by the UMass Medical School provides:

  1. potential enrollees access via a URL (such as an online course like this or an in-person event like this), to choose a particular event and specific options related to that event;
  2. credit card payment processing (PCI-compliant and certified for use by the UMass E-Commerce group);
  3. follow-up notifications through a a customized email (attached) confirming enrollment with directions, etc;
  4. integration with UMOL-hosted Learning Management System;
  5. organization-level administration allowing event management (scheduling, admin users, invoicing, reporting, etc.);
  6. web forms for enrollees; administration tools are client-server (Citrix access to app/database hosted by vendor).

Community

  • UMMS Continuing Med Ed

  • UMMS Center for Mindfulness

Costs

UMassOnline is investigating extending the existing Ungerboeck contract with the UMass Medical School. Ungerboeck provided a quote, for increasing the number of concurrent users from 15 (for the Medical School) to 20 (for UMassOnline and ESE)

Support

General Technical Support for all Systems and Services can be found here.

  • Support Levels
  • Support Resources

Account Representative(s)

Neil Williams (Neil.Williams@ungerboeck.com)
Director of Sales - Northeastern Region
Ungerboeck Software International
100 Ungerboeck Park   O'Fallon, MO  63368
1-800-400-4052 ext. 122
WWW.Ungerboeck.com
 

Erin Adkinson (erin.adkinson@ungerboeck.com)

UMass’ Client Services Coordinator

 

Associated Services/Systems

Interested Campus Utilization

Integration

  • Building Block

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