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If you are new to using Blackboard Learn or Moodle, we encourage you to explore this website, the Student Orientation & Resource Area. It contains tips to help students prepare for their online classes, video tutorials about participating in discussions and more!
This free webinar provides new online students taking online courses an opportunity to familiarize themselves with the Blackboard Learn and Moodle Learning Management Systems (LMS). The webinar is a 45-minute long overview of the LMS and answers frequently asked questions that students have about taking an online class at UMass Amherst. The webinars will only be offered on the dates shown on the calendar below, and will be limited to 20 participants per webinar.
Below you will find the topics that are covered in the Intro to Blackboard Learn webinar:
- Preparing for your Online Course
- Student Resources- Help Desk Info, Student Orientation & Resource Area, Library, etc.
- Corresponding with classmates and instructors
Overview of Basic Course Tools (Discussions, Assessments, Assignments)
Question and Answer (Q&A)
To register for a webinar, follow these steps:
Visit our Eventbrite page.
Find an "Online Student Orientation Webinar" date of interest to you.
Click the green "Register" button on the event registration page.
The green button will only be visible when registration is open for a particular event. If registration is not open, please return at a later date and register then!
Enter your first name, last name, email address, and confirmation of your email address.
Click "Complete Registration."
This free, optional course was developed to introduce students to an online course environment that is structured similar to many other online classes at the university. The course was designed with an important purpose in mind—to ease students' minds about taking online classes through UMass Amherst! If you're a new online student who is interested in gaining familiarity with tools in online classes, connecting with other students new to online learning, and asking questions as the semester gets underway, you've come to the right place!
This orientation is self-paced so that students have the ability to work on the class on their own schedules. Course facilitators will be answer students' questions and respond to any work that they submit.
To register for our orientation course, complete the following steps:
- Visit our Eventbrite Page.
- Find an "New Online Student Orientation Course" link for the semester you wish to register
- Click the green "Register" button.
- Enter your first name, last name, and email address.
- Click the green "Complete Registration" button.
- You will receive a confirmation email after registration
The training resources are helpful as you start your online experiences and learn about how to use your LMS.
However, if you are experiencing technical issues, a 24/7 HelpDesk is available for technical support for Blackboard. You have the options to call, email or chat based on your preference of communication. Information about the HelpDesk is located:
- On the main login page,
- On the MyUMassAmherst page within Blackboard,
- Within your Blackboard course under “Help & Resources” on your course menu.
If you need technical support for Moodle, UMass IT is available to assist. See information on how to contact IT and their availability at this link.
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