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Blackboard Learn is a learning management system that comprises four modules: a learning system that provides online course delivery and management for institutions; a community and portal system for use in creating online campus communities; a content management system for centralized control over course content; and a system to record and analyze student assessment results.


BO: Patrick Masson

PO:  Gene Shwalb

TO: Stefanie Henderson



As a result of the Learning Platform Review outcome, UMassOnline is moving forward with utilizing Blackboard Learn for online learning. Blackboard Inc. has been a service provider supporting UMOL since it's purchasing of WebCT in 2007 and provides a variety of other services and systems to UMOL.


Blackboard Learn is currently being implemented to replace Blackboard Vista.

Campuses currently implementing Learn include:

  • UMass Amherst CPE
  • UMass Boston
  • UMass Dartmouth
  • UMass Lowell
  • UMass Worcester Medical School
  • Wentworth Institute of Technology
  • Westfield State University



  • 11.2.12: Blackboard Learn 9.1 SP 9, patchset 3
  • 10.5.12: Blackboard Learn 9.1 SP 9, patchset 2
  • 8.17.12: Blackboard Learn 9.1 SP 9, patchset 1

Performance and Availability

Blackboard Learn is monitored for Performance and Availability through AlertSite. Monthly information can be found here.


Support for Blackboard Learn is provided to our campuses via JIRA.

End User and Blackboard licensed support documentation is available here.


Video tutorials and documentation may be found at on the Blackboard On Demand site.

Current Status

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