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Define System or Service here


PO: Kyle Kraus
SM: Stefanie Henderson
Others: Gene Shwalb (UMB), Andrea Delaney (UMW)


Members of the UMassOnline consortium decided to come together and share their training materials.

Training Shares

In the spirit of "farm shares" trainers from all of the UMOL campuses can come together to discuss and share the fruits of our labor. Cheesy yes, but nonetheless true. We all create amazing materials on our campuses. We constantly strive to provide great training all while balancing the ever changing nature of the materials / technology we present. If each of us shares a little, we can all get a lot. 
Why come together? 
Throughout the years, training staff have talked about working together to share information and resources. This group provides trainers the opportunity to reach out to the training community of UMassOnline for assistance and resource sharing. 

What does this look like? 
This is suggested outline to provide structure for when training staff to come together. The topics are:
Trainers will meet to discuss issues of immediate concern or to evaluate a tool or materials for the entire system. For example, when upgrades occur or when new tools or building blocks introduced. These can be working sessions in-person at UMOL or conference calls. 
  • Review / evaluate training materials when available through Blackboard: meet to discuss, advise and support
  • Review / evaluate upgrades to system tools: meet to discuss, advise and support
  • Other topics to be determined. 
Training staff from all campus will come together to present how training is done on their campus, best practices, strengths, areas of improvements. There can be a standard outline and time length designated for each school to present with a Q&A after. Can be planned to be a regular event, by semester or yearly. 

Development activities for trainers either guest speakers or presentations from members of our training present on topics, tools or best practices. Can be regularly planned by semester or yearly. 

  1. Please "watch" this page in Confluence
  2. Determine a date and time to discuss SP12
  3. Meet (in-person or virtually) to discuss status training for campus regarding SP12 
  4. Meet and talk about structure of the group, goals, future activities, etc.  
  5. Complete survey (TBA) requesting information about your specific training structure, issues  and ideas for development.


  • Blackboard Learn Trainers


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